Privacy Policy

When you request a quote, contact us, or use our website, we may collect: your name, phone number, and email address; pickup and delivery locations; vehicle year, make, and model; and information you voluntarily provide in messages to us. We also automatically collect standard technical information such as browser type, device type, and pages visited, using cookies and similar technologies.

We use the information you provide to prepare and deliver shipping quotes, coordinate pickup and delivery with our carrier network, respond to your inquiries, and send you updates about your shipment. With your consent, we may also contact you by phone, text message, or email about your quote request, including by autodialed or prerecorded means. We do not sell your personal information to third parties.

To arrange your shipment, we share necessary details (such as pickup/delivery addresses and vehicle information) with FMCSA-licensed carriers in our network who will physically transport your vehicle. We may also share information with service providers who help us operate our business, such as customer relationship management and communication platforms, under confidentiality obligations. We do not share your information with unrelated third parties for their own marketing purposes.

If you provide consent through our quote form, you agree that Platinum Auto Shipping LLC may contact you by phone call, text message (SMS), or automated/prerecorded message at the phone number you provide, regarding your shipping quote or shipment. Message and data rates may apply. Consent is not a condition of purchasing our services. You may opt out of text messages at any time by replying STOP, or opt out of calls by informing your coordinator or emailing us at admin@platinumautoshipping.com. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve our services. You can control cookies through your browser settings; disabling cookies may affect some site functionality, such as the quote calculator.

We retain quote and shipment information for as long as reasonably necessary to provide our services, comply with legal and regulatory obligations (including FMCSA recordkeeping requirements), and resolve disputes. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the email or phone number below. We will respond to reasonable requests within a reasonable timeframe.

Our services are intended for adults arranging vehicle transport and are not directed to children under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

Platinum Auto Shipping LLC
9957 Darrow Park Dr, Twinsburg, OH 44087-3405
Phone: +1 (440) 849-0810 · Email: admin@platinumautoshipping.com
MC-58311702 · USDOT-9690304 · FMCSA Licensed Broker